Our Privacy policy

mate auto transport / mate logistics

Mate Auto Transport Privacy Policy

Last edited date: 02-09-2025

Welcome to Mate Logistics Policy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and use our services, including when you opt-in to receive SMS communications from us.

1. Information We Collect

We may collect the following types of information:
– **Personal Information**: Name, email address, phone number, and other contact details.
– **Usage Data**: Information about how you use our website, including your IP address, browser type, and operating system.
– **Cookies and Tracking Technologies**: Information collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use your information to:

– Provide, operate, and maintain our website and services.

– Improve, personalize, and expand our website and services.

– Communicate with you, including sending you updates, marketing, and promotional materials.

– Process transactions and send you related information.

– Monitor and analyze usage and trends to improve your experience.

3. SMS Communications

If you choose to opt-in to receive SMS communications from us, we will use your phone number to send you marketing and promotional messages. Your consent to receive SMS messages is voluntary and you can opt-out at any time by following the instructions provided in the messages or contacting us directly.

**Please note: We do not share, sell, or disclose your SMS opt-in information with third parties. We make sure mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.**

Purpose of SMS Communication

We may send you SMS messages for the following purposes:
– Order updates and notifications
– Promotional offers and marketing messages
– Service updates and important alerts

Data Collection

We collect your phone number and any other necessary information to send you SMS messages. This information is used solely for the purposes stated above.

Consent

By providing your phone number and opting in to receive SMS messages, you consent to receive SMS communications from us. You can opt-in via our website, during checkout, or by responding to a specific opt-in prompt.

Data Sharing

We do not share your phone number with third parties except for the purpose of sending SMS messages via our trusted SMS service provider.

Opt-Out

You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. You can also contact us directly to opt-out.

For any questions or concerns about our SMS communication, please contact us at [email protected].

4. Data Security

We implement industry-standard measures to protect your information, including:
– Secure servers and encrypted data transmission.
– Limited access to authorized personnel only.
– Regular system security audits.

While we strive to protect your data, no system is 100% secure. We will notify you promptly of any confirmed data breaches affecting your privacy.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

 

8. Contact Us

For questions, requests, or concerns about this policy or your data:
– Email: [email protected]
– Phone: (929) 592-3003
– Address: 6534 Myrtle Ave, Flushing, NY 11385, USA

9. Consent

By using our website and services, you consent to our Privacy Policy.

 

10. CCPA privacy policy (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. Links to Other Websites

Our website may contain links to other websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any linked websites you visit.

12. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

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